Privacy Policy

Who we are

I’m Lucy Hackney at Barcelona Physiotherapy. And my website address is: https://barcelonaphysio.com.

What personal data we collect and why we collect it

Contact forms

The only information we collect and store from you is through our contact form. This will include you name, phone number, email address and your message. We will never share this information with anyone else. And you are free to access this information and request its deletion at any time.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

When someone visits barcelonaphysio.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Who we share your data with

If you decide to use our service and make an appointment then your data will be shared on my practice and patient management software package Healthkit.com, you can read their privacy policy here: www.healthkit.com/terms-of-use#. If you do not make an appointment for physiotherapy then your data will not be shared with anyone.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.